04-05-2009 03:01 PM
Im petitioning for Best Buy to add a disclaimer or something other about writing a review that if they have a hardware fault , to try and resolve it with the manufacturer before posting a review. I do believe out of several thousand of a certain item theres a few bad eggs out there and it shouldnt be reflecting another purchasers opinion.
The other thing I noticed is the people who are not computer savvy. They write a review and say they hate it because they cant get it to work. Why not bring it to a professional then and have them get it to work?
Sorry for the rant.
04-05-2009 03:09 PM
As a customer, I'd want to know if there are a higher-than-normal number of faults with a product. While it can just be exchanged, it is still time wasted.
We want to hear from all of our customers, regardless of technical expertise. There are lots of customers out there who aren't tech savvy. If something didn't work for them, the other non-tech savvy customers would probably want to know.
04-06-2009 11:40 AM
04-09-2009 12:40 AM
04-09-2009 07:29 AM
What about a setup like Yahoo Answers....they have it down. You gain credit everytime your answer or in our case, review was helpful. Just my 2 cents .
While I think that is an interesting suggestion, I still think you fall into some people who will swear by the product and others who will swear it off forever. I think the question they have "was this review helpful" kind of works in a similar way.
Also, on Yahoo Answers you receive points no matter what you answer, obviously you get more if it is an accepted answer but it could potentially lead to more inaccuraccies.
04-19-2009 07:42 PM