BestBuy.Com

[sweetpickle]

I ordered a camera that is on sale 1 week ago. I have been needing a new camera for a long time, & I am about to fly out for my husbands graduation from Basic Training, & I wanted to have a decent camera to take pictures, because the one we have is not really that great. I ordered the camera 1 week ago, with the information that it would only take 5-7 days to ship to the store near me, so I figured that was plenty of time.

I got sent an email saying there is a delay & if they don't hear from me, that they will assume I'm ok with the delay. Well I called & while she was very nice they said there's pretty much nothing they can do. But I am NOT of with the delay, so this is the 2nd way I'm telling them. She said it had not even shipped yet. She suggested that I go to the store & get the same camera, but online it is marked way down, probably because of the color, but I didn't care about the color because it was such a great deal. The same model in a basic silver/black is quite a bit more $$$. The store does not offer that good of a model for the low price that is online.

I'm just frustrated because this is really annoying & it was suggested to me when I was checking out it would be faster to pick it up at the store than have it shipped to my house. I just wat my camera before Tuesday. I fly out Wednesday.

[sweetpickle]

And they said my est. pick up date was 5/12

[Ryan-BBY Senior Social Media Specialist]

Hello sweetpickle -

Allan from our Social Media team, will be reaching out to you regarding your concern. Thank you for your continued patience!

[Allan-BBY Community Connector]

Hi sweetpickle,

Being frustrated with how long this camera is taking to ship to this store is understandable, and I am honestly sorry that the representatives over the phone were not able to get this resolved for you. I did look into this, and it looks like you have now received this camera. If you need anything from me by all means post back to this thread.

Thanks for posting,