BestBuy.Com

[zr612]

Like I said I sent 4 e-mails and have never gotten a response, other then an automatic one which does absolutely nothing to help and is really just a slap in the face to the customer, Best Buy could learn a lot from Amazon on how to handle customers the right way, but now it's a rant and really I would just like some answers, or some help, or a solution to the problem with the game I ordered. I would go into detail about the problem but I've already done that like 4 times, so this time I'll just wait till I actually get a human response from best buy before I do that again.

[zr612]

I can't say I'm surprise that no one has  responded back yet, this is the worst customer service I have ever dealt with because there is no service and because of that I won't be a customer to Best Buy again, I shoulda just stuck with Amazon.

[CraigO]

Yeah, they seem to ignore my emails as well. Why give a crap about us. They will just get some more new customers today.

[zr612]

And still nothing way to step it up Best Buy.

[CraigO]

Yep, nothing here as well. Second time they did this to me. They obviously don't care.

[Ryan-BBY Senior Social Media Specialist]

Hello zr612 -

Justin from our Social Media team, will be reaching out to you regarding your concern. Thank you for your continued patience!

[Justin-BBY Community Connector]

Hi zr612, 

I sincerely apologize that you've contacted us many times without response about your online game order. I see that on 12/28 a representative responded to your request and I'll certainly forward your raised views internally through the appropriate channels. Feel free to reply to this topic or send me a private message. 

Sincerely,