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lpanda
Posts: 1
Registered: ‎04-08-2012

SIte maintenance and e-mail delivery (DLC)

Hello, I purchased a $50 PSN DLC card 12 hours ago and still didn't got it in my e-mail. With the site maintenance, it will be sent today or tomorrow?

Thanks in advance.

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Sean-BBY
Posts: 1,234
Topics: 9
Kudos: 72
Solutions: 52
Registered: ‎07-30-2009

Re: SIte maintenance and e-mail delivery (DLC)

Hi lpanda,

 

Thanks for posting on the forums!

 

I am sorry to hear that you haven’t seen the downloadable codes in your email since ordering them.  Most customers will usually see them in about 15 minutes, although it may take up to 24 hours.  Using the email address you registered on our forums, I was able to locate the orders and I did send out new emails with the codes.  If you don’t see them in about 15-45 minutes, please let me know by sending me a private message via the link in my signature.

 

Thanks,

Sean|Senior Social Media Specialist | Best Buy® Corporate
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