03-20-2012 11:19 PM
Hoping someone here can help me with this.
I ordered two iTunes cards with online code delivery earlier today (one this morning and the second this afternoon), and the codes still have not shown up in my inbox.
How can I have the code delivery emails re-sent? Neither the online order status page or the phone order status line gives me any information except that the orders have been "completed".
(both orders were sent to the email address associated with this profile)
Thanks.
DB.
03-21-2012 01:28 PM
Hello dblack2k-
Sean from our Social Media team, will be reaching out to you regarding your code. Thank you for your continued patience!
03-21-2012 01:46 PM
Hi dblack2k,
Thanks so much for taking time to contact us about wanting to get your iTunes codes resent out to you. Using the email address that you registered on the forums with, I did locate your orders and the codes have been resent to you in the email. If you don’t see them within 15-45 minutes, please let me know by sending me a private message via the link in my signature.
Thank you again and please let me know if you have any questions.
Regards,
03-21-2012 02:04 PM
Just received both iTunes codes in my inbox. Thank you for your quick response and help in this matter.
Warmest regards,
DB.
