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Ryan-BBY
Hello rward -
Sean from our Social Media team, will be reaching out to you regarding your concern. Thank you for your continued patience!
 | Ryan|Senior Social Media Specialist | Best Buy® Corporate | | |
Private Message
Sean-BBY
Hi rward,
I appreciate you reaching out to us about your order and I am sorry to hear that it was taking so long to get the order sent to you. I did take a look at the order by using your email address which was registered with the forums and it looks like it did ship recently.
The product itself was from our expanded online assortment which means it may take longer to process. According to the tracking information, it’s been estimated to arrive on May 9th. You should have received an email containing the tracking information and if not, please let me know.
Thank you again and if you have any questions, feel free to ask.
Regards,
| Sean|Senior Social Media Specialist | Best Buy® Corporate | | |
