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Jacob-BBY
Posts: 1,475
Topics: 45
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Registered: 09-18-2008

Re: My Own Bad Customer Service with Store and Best Buycom

Indyone0514,

 

If you are not already aware, the delivery is scheduled for 12-2 tomorrow (Saturday the 21st).

Jacob|Community Connector | Best Buy® Corporate
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kauriel
Posts: 8
Registered: 04-13-2010

Re: My Own Bad Customer Service with Store and Best Buycom

This seems to be a theme.  A month after ordering and being charged our fridge is sitting in the store six minutes from our house.   We were supposed to receive it over a week ago.  Tomorrow will be 3rd delivery attempt and 3rd day off from work. 

 

I wish I could fit it in my Prius... but that just isn't possible.  Time to take another day off from work...  Spread the word - don't buy appliances from Best Buy because they don't have the capability to get them to customers!!!

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kauriel
Posts: 8
Registered: 04-13-2010

Re: My Own Bad Customer Service with Store and Best Buycom

They even pulled the same thing - telling me it was a special order item that was not marked as special order .  It says "Add to Cart" - not "Special Order" (Model: FGHT1844KF).  

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