BestBuy.Com

[justcome]

My account got hacked today. A $50 iTunes card. Called immediately and the agent cancelled the order for me.

[donleeny]

Mine also hacked today 7/5.

$50 +$50 twice.

Sony Computer Entertainment America - PlayStation Network Code for PlayStation 3 and PSP ($50) (D

Model Number: PS3-SUB-50

Apple® - iTunes $50 Code (Digital Delivery)

Model Number: ITUNES

Find help with downloading

I called the Customer service and cancelled the orders.

Also change the password and removed the Credit card information.  I hope that solved all the problem.

[Mbrguy Emerging Expert]

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Mbrguy wrote:

This is why people should not use the same passwords for multiple websites.

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[justcome]

To those of you who said it's our fault to keep the same user name and password across different sites, please explain this to me:

How can the hackers place the orders at bestbuy.com using my stored credit card info without knowing the pin# of my card? So isn't it partly bestbuy's responsibility to make sure this can never happen?

[ewedding]

I'm not seeing how passwords has anything to do with someones account being compromised. It all has to do with BestBuy accounts being hacked with those whom have a C CRD on file plain and simple!

I've changed all my online account to make sure I have no card on file.

[yldruts]

I don't - and I still got hacked. Your advice only applies to some - repeating it doesn't help anyone.

[scrappydeb]

A few days ago, I someone tried to use my account to purchase $200 in itunes gift cards, delivered electronically to a different email address than is on my account. I got the confirmation email and 2 minutes later got the cancellation email, due to being unable to "verify my information". I was glad that the system worked, but I did call Best Buy and alert them to the fraud attempt, and I also changed my password and removed my credit card from my account.

This morning, I got the following VERY legit-looking email, purportedly from Best Buy:

I didn't trust it and certainly did not click on the "password reset" link, and instead went directly to the site and logged in, and my password worked. I consider myself pretty alert to internet scams, and I have to say, this email looked VERY legit to me, especially since I had recently had unauthorized activity on my account, and had changed my password.

I searched the Bestbuy.com site to try to find an email address to forward the bogus email to, and couldn't find anything.

[Apothos]

I received a similar email and it is worrying to me also.  Guess that since there is no Official reply from BestBuy yet, I will have to call them and have them cancel my account and delete my records for my safety.

[mrha]

My account was hacked today too. Bestbuy needs to get their act together and come clean with this security breach.

They order two iTunes gift cards worth $100 each and sent to {removed per forum guidelines}

[cparizman]

Just had the same thing happen to me.  Two orders for $50 Sony and $50 iTunes delivered to {removed per forum guidelines}.  The first one was cancelled immediately.  The second one I had to call to cancel. Changed my BB password and deleted all stored cards.

Seems like this is a much larger issue that BB is either incapable or unwilling to deal with.