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msunsdahl
Posts: 1
Registered: ‎06-01-2011

PLEASE REMOVE ME! [Store pickup experience email]

I picked up an order nearly two weeks ago and every day since then I have received the "How was your store pickup experience?" email. I filled out the survey, but every morning, there it is again. Online ordering paired with in-store pickup is by far my favorite way to purchase, but this is driving me nuts. I've contacted customer *cough* service and they assured me that they took me off. No dice.

 

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Douglas-BBY
Posts: 1,004
Topics: 21
Kudos: 82
Solutions: 32
Registered: ‎08-13-2010

Re: PLEASE REMOVE ME! [Store pickup experience email]

 

Hello msunsdahl,

 

I apologized if you’ve been bombarded by emails.  This is the first time I’ve heard of anyone getting surveys every day – I don’t blame you for wanting off the list!  It can take up to ten business days for a request to end emails to process, but I would be glad to take a look and see what’s going on.  I’ve sent you a private message with a request for more information.  You can check your private messages once you’re logged into the forums by selecting the envelope icon in the upper right corner of the page.

 

Regards,

 

Douglas|Community Connector | Best Buy® Corporate
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New Member
th3m3at
Posts: 1
Registered: ‎06-09-2011

Re: PLEASE REMOVE ME! [Store pickup experience email]

I am having the same problem.  I have called customer service and they are unable to help me.

 

Any help would be appriciated.  I really do not want to add Best Buy to my spam filter.

 

Thanks.

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