BestBuy.Com

[saralicon]

Hey, I need help from anyone who knows what might be going on. My order was made with a couple other items. However, the others made it here within a week. The ukulele has been on "backorder" for about two weeks now and I don't know if that means it will be coming soon or not at all. When I ordered the item it said it was available and it even gave me a date of delivery before the other items. Can someone explain what I should do? I'm getting anxious. Oh and when it is on backorder, they say that you will get an email telling you how long it will be, no. I haven't received one at all!

[Ryan-BBY Senior Social Media Specialist]

Hello saralicon -

Sean from our Social Media team, will be reaching out to you regarding your order status. Thank you for your continued patience!

[Sean-BBY Senior Social Media Specialist]

Hi saralicon,

I appreciate you taking time to reach out to us about how long it will before your Ukulele comes in.  I know that I would anxious as well to know when it was arriving, seeing as you received everything else on your order but that.

On occasion, BestBuy.com will ship items separately, depending on a number of things.  Sometimes it might be an availability issue or it could be that it’s coming from another location.  I would like to look into your order a little further and I will be sending you a private message.  To check your messages, you must be logged into the forum and click the envelope icon in the top right corner.

Regards,