BestBuy.Com

[idmd]

Orderd online yesterday and did an instore pickup today. I need to print a receipt to get reimbursed from work but the check order status page says my last name is incorrect. Any advice would be appreciated.

[Ryan-BBY Senior Social Media Specialist]

Hello idmd -

Jesse from our Social Media team, will be reaching out to you regarding your concern. Thank you for your continued patience!

[idmd]

Hi Ryan,

No one has reached out to me yet?

Thanks

[Jesse-BBY Community Connector]

Hello idmd-

I apologize for the delay in this response and I appreciate your patience.

There wouldn’t be a way to change the name on the order at this time.  I would suggest if your work won’t accept that receipt, to partner with your local store to have an “exchange” done so you can provide them with a store receipt.  Additionally I have updated your name in our system here, but it could take some time to reflect on BestBuy.com.  If you plan on placing any more orders I would encourage you to double check the name on the order to ensure the accuracy.

If you have any other questions please don’t hesitate to ask.

Respectfully,