01-05-2012 05:07 PM
01-06-2012 01:15 PM
We’re typically able to process most orders in as little as 2-3 business days, but some items (such as special order products and marketplace items) may require additional processing time. This information is listed on each applicable product’s page on BestBuy.com, but I apologize if it was not made clear during the checkout process.
Now, I was able to locate your account using the e-mail address you used to register for the forum and it’s my understanding that both items you ordered have been shipped to your local store for pickup. I also saw that you picked up one of those items up earlier this week. You should be contacted as soon as the second item arrives, but please let me know if you have any other questions in the meantime.
Thank you for your patience.