BestBuy.Com

[123dan123]

On 12/15 I rcvd email cancelling the camera I ordered on Black Friday.  Discovered my acct was charged for the camera the same day ($53.24) plus an add'l $219.29.

Order # {removed per forum guidelines}

I called and was given a case # and told that it would be a week before BB could get around to fixing the $272 mistake.

That's going to make it difficult this christmas, especially after BB has wiped out my christmas funds.

Seems I would have been offered an alternate camera.  Instead I was (punished..?) 

That's what it feels like.

[Ryan-BBY Senior Social Media Specialist]

Hello 123dan123 -

Aaron from our Social Media team, will be reaching out to you regarding your concern. Thank you for your continued patience!

[Aaron-BBY Community Connector]

Hi 123dan123,

I’ve had the chance to review your order and have sent you some information.  Please make sure to check your private messages by signing into the forum and then clicking on the letter icon in the upper right-hand corner of the page.