BestBuy.Com

[sherdlan]

I have the same issue.  This isnt making me happy.

[Tigre]

I'm running into the same problem

[gtcar · Accepted solution]

Fixed!!!

Here's how.

1) Log out of the site and become a guest.

2) make sure your cart is empty and the cart button (top right) says 0 items.

3) add something inexpensive to the cart - just in case...

4) click the checkout button

5) you'll get the "login" or "checkout as guest" page - login

6) your cart will be messed up like it has been - but now you'll have the cancel order button - click it

7) cancel order confirmation popup appears - confirm the cancel

8) wa-la your cart is fixed!!!

So Best Buys recommendation was half right about the cancel order.  They just failed to explain how to get there.

Good Luck All!

[Tigre]

Huh, apparently they fixed it because I didn't even need to do that^^^.

Thanks Best Buy and gtcar