04-27-2012 12:54 PM
Just had one of the worst shopping experiences of my life at BestBuy Cumberland, GA - store 2894. I will never step foot in another BB again. I had an advertisement from MicroCenter for a tablet that was $50 less than BB. First they told me they won't price match MicroCenter even though it's 8 miles away. I asked to speak to the manager and she agreed to match the price. But, Ashley, the deceitful sales person called to check availability first. She said MC was out of stock, so they couldn't honor the price. I left and called MC myself and they did in fact have them in stock. I went back to discuss Ashley's deceit with the manager, when Cristin asked if she could help. I said no, I won't deal with the peons anymore and she went off on me (an already irate customer) about calling her a peon. After waiting 10 minutes for a cowardly store manager, who never arrived, I left. We'll see what Corporate has to say about this. I'm also going to file a complaint with the St. Attorney General's office about their deceitful practices to try to avoid price matching a local retailer.
04-27-2012 02:24 PM
Welcome to the forums!
I'm very sorry that you had this type of encounter with our Cumberland, GA store over your tablet's price match concerns. I would like to know more details, so I'm sending you a private message. You may view private messages by logging into your account and selecting the letter icon.
I'll talk to you soon!
04-27-2012 04:41 PM
05-05-2012 08:30 PM
When a person NEEDS (wants) to buy something customer serviecs wont keep them from making a purchase and most stores know this by now so they hire productive people reather than helpful people.
The truth is that it is more cost effective to move on to the next customer for a quick sale than to do any damage controle.
05-31-2012 03:23 AM
You are not the only one, a couple of months ago I went o BB and they almost run me over with the electric lift.
The woman who was operating didin't even bother to apologize, so I went to the manager to complain and he couldn't care less either.
It boils down to the customer, and watch.... slowly but surely it's just a matter of time, karma will take it's toll on those rude 3rd world people who will not be missed when they go bankrupt.
06-24-2012 10:10 AM
Are you on the same planet as us? Amazon is kicking Besy Buys a*s. See article.....Best Buy isn't closing 50 stores becasue their making millions. They just lost nearly 2 billion dollars last quarter. My gf works at Best Buy in the cpu dept. and it's going downhill.
06-24-2012 11:33 AM
06-24-2012 11:44 AM
Are you on the same planet as us? Amazon is kicking Besy Buys a*s. See article.....Best Buy isn't closing 50 stores becasue their making millions. They just lost nearly 2 billion dollars last quarter.
Ladies and gentlemen, we have a government worker here!!! After all, only a governement worker could look at the fact that Best Buy made BILLIONS in PROFIT last quarter alone and spin it to "losing" billions of dollars.
They didn't make as much as they wanted to, but in case you weren't aware, that doesn't mean that they "lost" money. Kinda reminds me of some of the tricks by certain political parties. When one party wants to cut expansion of certain programs from 10% growth to only 5% growth a certain year to save money. The other party screams that they are drastically cutting the program and millions of people will suffer, etc. etc. etc. when the program is still growing.
06-24-2012 11:51 AM
06-24-2012 12:02 PM