01-30-2012 12:08 PM - last edited on 01-31-2012 11:20 AM by Ryan-BBY
Ordered a Blu-Ray copy of Underworld... Tracking says it was delivered Friday Morning. I never received it... I was home at the time I received the notification and never saw a truck... I order hundreds of Blu-Rays/DvDs from New Egg all the time and have never had a problem. First time from Best Buy....
Who do I contact? UPS, USPS or Best-Buy (Notifications state the package was delivered to USPS)
Your package has been delivered.
01-31-2012 11:22 AM
02-08-2012 10:59 AM
I have yet to hear from Jesse - can I please have an update on my situation. It has been over 1 week.
I still have not received my movie, and actually went to my local best buy store where I would have purchased it but they were sold out.
02-16-2012 01:24 PM
I hope you are having a great day. I am sorry that your DVD never showed up and I would be disappointed too if I were in your shoes.
I would like to reship this item to you but I need you to confirm the physical address you need this sent to. Once I have that I will reship the item to you and you should be getting an email with that updated information.
I look forward to hearing from you.
02-22-2012 12:34 PM
I dont know why but my e-mail address was not receiving any e-mails from betbuy.com - could you send again to my new e-mail address. I PMed you the new e-mail and have changed it in my settings.