BestBuy.Com

[Vza004]

Right. So I placed an order on the 25th which was last black Friday. I went through my account and reviewed the orders that I've made. Somehow the house number didn't make it on the address and I've contacted bestbuy through email 2 times and didn't even get a reply back. I have also tried to contact the couriers that ships my stuff. So far, nothing. This is not the first time that I've bought something on Bestbuy.com, but this is the first time that I really have a bad problem.

[Ryan-BBY Senior Social Media Specialist]

Hello Vza004 -

Jesse from our Social Media team, will be reaching out to you regarding your concern. Thank you for your continued patience!

[Vza004]

Will be waiting.

[Jesse-BBY Community Connector]

Hello Vza004-

I hope you are having a great day.

I have just emailed one of our contacts to try and get these items rerouted to the correct address.  I will follow up with you once I have any information to share.

Respectfully,

[Vza004]

Don't you need my order number?

[Jesse-BBY Community Connector]

Vsa004-

I was able to locate the order using your email address.  From your order history I found the one that was placed on 11/25 with the tracking information that showed incorrect address.

Respectfully,

[Vza004]

Sweet. I love it when solving a problem is this easy. But just to confirm that I have updated my address, it does start with 6470 correct?

[Vza004]

*6407 I mean.

[Jesse-BBY Community Connector]

Yep 6407 is correct.

[Vza004]

Awesome. Thanks for the assistance. I'll be waiting for good news!!