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dwagar
Posts: 3
Registered: 01-07-2012

Movie purchase was delivered to the wrong address

Purchased the lord of the rings box set from Best buy.com.  I live in Arlington, Va but the package was delivered to California!  I noticed the address on the UPS tracking and called the best buy service line and was told it was an error and would be taken care of.

 

Please help

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Ryan-BBY
Posts: 5,554
Topics: 24
Kudos: 140
Blog Posts: 36
Solutions: 113
Registered: 11-09-2009

Re: Movie purchase was delivered to the wrong address

Hello dwagar -

Jacob from our Social Media team, will be reaching out to you regarding your concern. Thank you for your continued patience!

Ryan|Community Connector | Best Buy® Corporate
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Jacob-BBY
Posts: 1,545
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Registered: 09-18-2008

Re: Movie purchase was delivered to the wrong address

[ Edited ]

dwagar,

 

It looks like our BestBuy.com Research Team was attempting to contact you earlier this month to confirm the correct shipping address but was unsuccessful.

 

Are you still in need of help with this issue?

 

Thanks,

Jacob|Community Connector | Best Buy® Corporate
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New Member
dwagar
Posts: 3
Registered: 01-07-2012

Re: Movie purchase was delivered to the wrong address

  1. Yes I was unable to take their calls during work hours.  I called the number back and left a message that confirmed the shipping address, but I haven't heard back yet.  Unforetunately my phone died over the weekend and I'm waiting to receive the replacement.  I can confirm the address via email if they want.
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New Member
dwagar
Posts: 3
Registered: 01-07-2012

Re: Movie purchase was delivered to the wrong address

I have a working phone now, same number as before, please contact me or let me know what the status of my order is.

 

Thanks,

Dave

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