BestBuy.Com

[HammerTime]

Much appreciated.  I anxiously await some kind of resolution.  Thanks for continuing to work on it.

[HammerTime]

Please note that after a hundred or so attempts to get the site to accept the "magic code", it finally worked, and I got the authorization I needed to download the songs.  I must humbly admit, that I must have been entering an incorrect sequence of numbers all along.  My apologies to Sony and BestBuy - it may well have been user error.  If I could delete all the previous posts on the subject, I would. 

I kept the Altus, and am relatively satisfied with its performance.   Don't expect much help from Sony tech support in getting it set up if you run into any problems, though. 

[Jesus-BBY Senior Social Media Specialist]

HammerTime –

I’m glad to hear that you figured it out. Don't worry, we all make mistakes. Please do not hesitate to contact us again if you have any other questions or concerns.

Thanks,