BestBuy.Com

[quackfiend]

Hi,

I've been trying to order an iTunes gift card for digital delivery.

This worked okay a few days ago, but now I'm getting my orders cancelled.

Am giving the Texas address as per the international orders page.  Don't have a US number to provide as there aren't any physical goods being shipped, so I'm entering the phone number provided on the international orders page.

How should I go about getting an order to go through?

Thanks.

[Ryan-BBY Senior Social Media Specialist]

Hello quackfiend -

Sean from our Social Media team, will be reaching out to you regarding your concern. Thank you for your continued patience!

[Sean-BBY Senior Social Media Specialist]

Hi quackfiend,

Thanks for posting on the forums about your order that keeps cancelling.  I am sorry that you haven’t been provided much information regarding what seems to be going on with the orders.

Using the email address you registered with the forums, I was able to locate the order.  I will be sending you a private message with more details.  To check your private messages, you must be logged into the forums and click the yellow envelope icon in the upper right corner.

Thanks so much,

[daddymadox]

Hi Sean,

could you send me the same information as well?  I have the same problem with the same item.

Thanks

[quackfiend]

I was informed by PM that Best Buy now automatically cancel orders for these from overseas customers as they aren't supposed to sell them to us.

[daddymadox]

I see... funny why Sean needed to send you a private message for this info

[comicgeek]

I guess if we can't buy content legally for our new iPad and iPhones then it's back to downloading illegally, then.

[daddymadox]

Don't know why apple or bestbuy would reject sales.

[comicgeek]

As surprising as this may sound, it's not Apple nor is it best buys fault. It's the rights holders and media companies who dictate who or where to sell the content. Nobody knows the real reason behind this. The point is though there are a whole lot of people who can afford to pay for the content outside the US, but they refuse to sell it to them. They always throw the "piracy" reason but I can only see this as fueling piracy. Apple is selling the iPad internationally, they even provide us with the content storefront (iTunes) but that store is selling only apps and not the whole catalog at that. Where do they suppose we get our music and videos? Rip them from our CD and Bluray collection?

[daddymadox]

I know what you mean comicgeek, but any company who rejects sales must have a higher reason that I can't understand...