10-31-2009 04:39 PM
Hi. I live outside the US, and I want to order something to be shipped to an US address.
I am using the Texas address for the billing, and my local phone number. However, when I try to proceed with the checkout, it shows a message saying that I need to insert an phone number with the US format (555-555-5555).
What should I do? If I enter a phone number from the US that doesn't match with my credit card information, is it all right?
Solved! Go to Solution.
11-01-2009 05:58 AM
HI
Enter your Local Phone Number the One you have lregistered with your bank or Credit card company
im an international orderer that worked for me..
11-01-2009 11:16 AM
Yes, i had entered my local phone number but its not valid. It won't let me enter any phone number that is not in the US format.
Anyway, i've asked a friend of mine to order it, and everything is fine.
However, I would like to know the solution, so I can be able to order the products myself in the future.
Thanks for your attention.
11-04-2009 01:35 PM
Hey rapent -
Karina, our International Expert, will be reaching out to you regarding your inquiry. I appreciate your continued patience!
11-05-2009 04:31 PM
rapent,
Sorry to hear you had some trouble setting up an international order. In a situation like so, I would suggest that you use the phone number of the person you are shipping the item too. It is true, that the number requested will be required to be under US format, but its needed to facilitate locating the order for you, in case there are any future question or concerns.
Feel free to reach out to me if you have any future troubles with your orders. Just click on the "Private Message" in my signature bar.
Have a great day!
11-12-2009 02:09 PM
Thanks for your support Karina.
11-12-2009 06:30 PM
No problem, anytime ![]()
11-16-2009 09:43 AM
i'm from outside USA, i'm in bangladesh. i want to place an order online which i want to be shipped to NY. i have international credit cards. i want to know about the payment method for a international user in details. can i use my credit card??? or i have to pay in other method.. your website does not give me full info.. i ll be highly grateful if u plz help me with those info..
11-16-2009 01:49 PM
See here.
11-18-2009 08:56 AM
i hv seen it. but thr in no detail info.. quite confusing.
