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New Member
rapent
Posts: 3
Registered: 10-31-2009
Accepted Solution

International Orders

Hi. I live outside the US, and I want to order something to be shipped to an US address.

I am using the Texas address for the billing, and my local phone number. However, when I try to proceed with the checkout, it shows a message saying that I need to insert an phone number with the US format (555-555-5555).

What should I do? If I enter a phone number from the US that doesn't match with my credit card information, is it all right?

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Member
trinibears
Posts: 22
Registered: 10-27-2009

Re: International Orders

HI

Enter your Local Phone Number the One you have lregistered with your bank or Credit card company

im an international orderer that worked for me..

 

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New Member
rapent
Posts: 3
Registered: 10-31-2009

Re: International Orders

Yes, i had entered my local phone number but its not valid. It won't let me enter any phone number that is not in the US format.

Anyway, i've asked a friend of mine to order it, and everything is fine.

However, I would like to know the solution, so I can be able to order the products myself in the future.

Thanks for your attention.

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Dorothy-BBY
Posts: 6,725
Topics: 106
Kudos: 315
Blog Posts: 8
Solutions: 276
Registered: 09-29-2008

Re: International Orders

Hey rapent -

 

Karina, our International Expert, will be reaching out to you regarding your inquiry.  I appreciate your continued patience!

Dorothy|Community Supervisor | Best Buy® Corporate
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Karina-BBY
Posts: 859
Topics: 14
Kudos: 43
Solutions: 21
Registered: 09-29-2008

Re: International Orders

rapent, 

 

Sorry to hear you had some trouble setting up an international order. In a situation like so, I would suggest that you use the phone number of the person you are shipping the item too. It is true, that the number requested will be required to be under US format, but its needed to facilitate locating the order for you, in case there are any future question or concerns. 

 

Feel free to reach out to me if you have any future troubles with your orders. Just click on the "Private Message" in my signature bar. 

 

Have a great day! 

Karina|Community Connector | Best Buy® Corporate
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New Member
rapent
Posts: 3
Registered: 10-31-2009

Re: International Orders

Thanks for your support Karina.

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Karina-BBY
Posts: 859
Topics: 14
Kudos: 43
Solutions: 21
Registered: 09-29-2008

Re: International Orders

No problem, anytime :smileyhappy:

Karina|Community Connector | Best Buy® Corporate
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New Member
anindita_bu
Posts: 2
Registered: 11-16-2009

Re: International Orders

i'm from outside USA, i'm in  bangladesh. i want to place an order online which i want to be shipped to NY. i have international credit cards. i want to know about the payment method for a international user in details. can i use my credit card??? or i have to pay in other method.. your website does not give me full info.. i ll be highly grateful if u plz help me with those info..

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Community Veteran
Posts: 13,698
Registered: 04-13-2009

Re: International Orders

See here.

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New Member
anindita_bu
Posts: 2
Registered: 11-16-2009

Re: International Orders

i hv seen it. but thr in no detail info.. quite confusing.

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