11-21-2009 07:13 PM
I purchased a 46in hdtv bluray combo and chose in store pickup. I received email that my order was ready to be picked up. I arranged to have someone help me as my car was to small and when I arrived went to in store pick up counter who told me they would bring the order up. After 20 minutes and no items I asked what was the problem and they said they couldn' t find my tv and were going to look again. I ended up waiting a hour and finally they say no tv. I asked if they could ship it to me from another store and they said sure for $70.00. I purchased from BB even though I hear bad stories. Never again. Fool me once shame on you: Fool me twice, shame on me.
11-24-2009 03:29 PM
The purchase of a new TV is by no means a small investment, so I can imagine how disappointed you must have felt when you discovered that the TV you ordered online was not available at your local store. Although I do not know why you would have received an e-mail confirmation if the product was not readily on hand, I apologize for any inconvenience you may have encountered.
If you are still in need of assistance, I would invite you to send me a private message. You can send me a private message by first signing into the forums and then clicking on either my signature below or the letter icon in the upper right-hand corner of the page.