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e-fun
Posts: 1
Registered: ‎01-29-2012

I haven't got my iTunes Gift Card digital delivery

[ Edited ]

I haven't got a receipt and the codes delivered to my e-mail, but the order status is completed. My order number is {removed per forum guidelines}.

Please help as I'm an International customer and I can't do a phone call.

 

Thankyou!

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Ryan-BBY
Posts: 6,843
Topics: 27
Kudos: 169
Blog Posts: 44
Solutions: 172
Registered: ‎11-09-2009

Re: I haven't got my iTunes Gift Card digital delivery

Hello e-fun -

Sean from our Social Media team, will be reaching out to you regarding your concern. Thank you for your continued patience!

Ryan|Senior Social Media Specialist | Best Buy® Corporate
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Sean-BBY
Posts: 1,234
Topics: 9
Kudos: 72
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Registered: ‎07-30-2009

Re: I haven't got my iTunes Gift Card digital delivery

Hi e-fun,

 

I appreciate you taking some time to contact us about not seeing your iTunes digital download arrive in your email yet.   I’d be anxious myself if I was expecting the code to show up, yet I hadn’t seen anything in a few days.

 

Generally speaking, the codes should get to you within a day or so, however I am sorry that it has taken this long.  I did notice that you sent us an email through Twitter on Sunday and I did reply to that.  I would recommend checking your email, in which I was just able to resend the email.  If you haven’t seen the codes by now, please let me know by either sending me a private message or sending me an email.

 

Thank you again for reaching out to us and please let me know if you have any other questions.

 

Regards,

Sean|Senior Social Media Specialist | Best Buy® Corporate
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