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New Member
rhlin0510
Posts: 1
Registered: ‎02-15-2012
Accepted Solution

Help

Hello. I ordered an ink online several days ago, and I cancelled it right away because I ordered the wrong one. But the purchase price was still deducted from my credit card account. Can someone check and answer me please?

Please reply soon. Thank you. 

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Trusted Contributor
Jimmienomam
Posts: 3,938
Registered: ‎09-21-2011

Re: Help

How it is setup is that when you order the item BBY will immediately send a message to the card issuing bank verifying you have the money. If there is enough money then the bank will put a hold on the money until BBY either asks for payment (this happens when the order is shipped) or declines the hold (in case of cancellations, backordered etc).

In this case BBY declines the hold, meaning that the bank hasn't released the funds yet. This usually takes 24-48 hours but can take longer depending on the bank.
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