BestBuy.Com

[Mattsplat]

I have two $50 gift cards here and I was trying to check-out ... One is accepted, the other isn't! It doesn't even recognize the number ... the unrecognized card does appear to be older, but it says it doesn't expire ... Any help would be much appreciated, really need to get this working ASAP so I can get my D3 preorder in!

[qtownalex]

the same thing happened to me. The person who got you the gift card did not activate it, so you need the recipt to prove that it was purchased, just not activated. That is the only way you will be able to use it. Unfortunately, my aunt lives in China so I can't get my recipt so the card is now worthless.

[Ryan-BBY Senior Social Media Specialist]

Hello Mattsplat  -

Blake from our Social Media team, will be reaching out to you regarding your concern. Thank you for your continued patience!

[Blake-BBY Community Connector]

Hello Mattsplat,

Welcome to the forums!

I'm sorry to hear that you're unable to use your gift card.  I'll be happy to look into your gift card situation, but I'll need more information.  I’ll be sending you a private message.  Make sure you’re logged in, and click on the envelope icon on the upper right-hand corner of the page to check your forum inbox.

Thank you for reaching out to us and I look forward to hearing from you.  

[Mattsplat]

Ouch! I figured this was the case. Hard to get much further away than China ... can't see that one getting fixed anytime soon. Sorry to hear it!

[Mattsplat]

Thanks Blake, looking now.