03-28-2012 02:27 PM
I received a gift card for Christmas from my in-laws and when I went to the store to use it, the clerk said it was not activated and there was nothing she could do. I do not want to ask them for the receipt, since they probably don't have it anymore and it would be a little awkward. I tried calling the phone number on the back of the card but that was no help. It said that the card was not activated, which I already knew. Can you help me?
03-29-2012 06:59 AM
03-29-2012 10:37 AM
04-03-2012 04:38 PM
It’s always nice to get a gift card as a gift so that you can use it to purchase what you truly want or need. I am sorry to read that the gift card you received from your in-laws came up as being not activated when you tried to use it.
I’d be happy to see if we may be able to assist with getting this corrected, but I would need to gather some information regarding the purchase to see what may have happened. I saw that you had indicated you had some information regarding this that may help. If you could send me a private message using the link in my signature below with this, it would be appreciated.