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fairiefire
Posts: 2
Registered: ‎12-26-2009
Accepted Solution

Gift Card - checking balance online

I received a gift card for the holidays, but no amount was written on the card. I found this link LINK: https://www-ssl.bestbuy.com/site/olstemplatemapper.jsp?id=pcat17043&type=page&_requestid=283350 to check the balance of a gift card online. I scraped off the silver portion, but the material was inferior to that used on cheap lottery tickets and much of the code scraped off with light pressure from a dime. Reading as best as I could, I typed the 16-digit code into the link and included the 4-digit pin.

 

The link keeps coming back in error stating the code should be 15-digits long. Is this accurate? It certainly looks like 4 sets of 4 numbers and a 4 digit pin.

 

Can I check the card in-store by scanning it?

 

What is the 6-digit code in the upper right corner under the writing and to the right of the word Pin?

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Dorothy-BBY
Posts: 6,748
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Registered: ‎09-29-2008

Re: Gift Card - checking balance online

Hello fairiefire -

 

You should be able to take your gift card into any store and have them verify the balance on the card.

 

I hope this helps!

Dorothy|Community Supervisor | Best Buy® Corporate
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New Member
fairiefire
Posts: 2
Registered: ‎12-26-2009

Re: Gift Card - checking balance online

I was able to figure out the code, it was 16 digits. And we found the amount no problem once we guessed the numbers correctly.

 

The help should be changed to state 15 or 16 digit code and 4 digit pin. I suppose the old cards were 15 digits and the new ones are 16 digits.

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