12-29-2011 08:56 PM
01-01-2012 07:51 PM
01-01-2012 09:15 PM
Its New Years Day. The community connectors come back on board tomorrow to assist with customer issues. Average response time is always 3 to 5 days.
01-05-2012 01:14 PM
Hello jshep105 -
Jesus from our Social Media team, will be reaching out to you regarding your concern. Thank you for your continued patience!
01-06-2012 02:05 PM
Thanks for your patience and we appreciate your message. It is unfortunate that we do not carry the Red Apple Smart Cover. The only Apple gift cards we sell are for iTunes, App store and for the iBookstore. Unless prohibited by a local law, we do not return gift cards for cash. We would only be able to return the gift cards to the original method of payment if you have the receipt and are within the return period. I apologize but I don't see any other options for you to use these Best Buy gift cards for the red Apple Smart Cover.
Please let me know if you have any other questions or concerns.
Thanks,
