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jshep105
Posts: 2
Registered: ‎12-29-2011

Gift Card Useless

Hello. I received a $50 and a $25 gift card as a gift card. I was excited about using it to buy a Red Apple Smart Cover but it turns out that is the only cover Best Buy does not have. Is there anyway to buy this using my gift cards? Or buy an apple gift card with my best buy gift card? Or return my gift cards for cash? Thanks in advance.
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New Member
jshep105
Posts: 2
Registered: ‎12-29-2011

Re: Gift Card Useless

Can someone please help me?
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hockeycanuckjc
Posts: 4,356
Topics: 538
Kudos: 412
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Solutions: 121
Registered: ‎11-10-2008

Re: Gift Card Useless

Its New Years Day. The community connectors come back on board tomorrow to assist with customer issues. Average response time is always 3 to 5 days. 

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Ryan-BBY
Posts: 6,843
Topics: 27
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Registered: ‎11-09-2009

Re: Gift Card Useless

Hello jshep105 -

Jesus from our Social Media team, will be reaching out to you regarding your concern. Thank you for your continued patience!

Ryan|Senior Social Media Specialist | Best Buy® Corporate
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Jesus-BBY
Posts: 884
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Registered: ‎10-14-2009

Re: Gift Card Useless

Thanks for your patience and we appreciate your message. It is unfortunate that we do not carry the Red Apple Smart Cover. The only Apple gift cards we sell are for iTunes, App store and for the iBookstore. Unless prohibited by a local law, we do not return gift cards for cash. We would only be able to return the gift cards to the original method of payment if you have the receipt and are within the return period. I apologize but I don't see any other options for you to use these Best Buy gift cards for the red Apple Smart Cover.

 

Please let me know if you have any other questions or concerns.

 

Thanks,

Jesus|Senior Social Media Specialist | Best Buy® Corporate
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