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curiousmikii
Posts: 1
Registered: ‎12-19-2011

Free Shipping, but unable to be shipped

I am all set on ordering the Star Wars Prequel Trilogy DVD and getting it by the 24th, just like a man at Best Buy said I could. BUT, I come on here to order it, and it says it is not avialable for shipping and also has free shipping advertised all around it.

Is this telling me there it no way for me to receive this item, even if I order it?

I would REALLY love to order this for a gift by Christmas, but it seems I cannot.

 

What is there to do?

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Ryan-BBY
Posts: 6,843
Topics: 27
Kudos: 169
Blog Posts: 44
Solutions: 172
Registered: ‎11-09-2009

Re: Free Shipping, but unable to be shipped

Hello curiousmikii -

Brendan from our Social Media team, will be reaching out to you regarding your concern. Thank you for your continued patience!

Ryan|Senior Social Media Specialist | Best Buy® Corporate
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Brendan-BBY
Posts: 887
Topics: 3
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Registered: ‎08-15-2011

Re: Free Shipping, but unable to be shipped

Hello curiousmikii,

Thank you for joining the forum!

I am sorry about the trouble you had trying to place this order. I am also sorry about the delay with my response. The holiday season has us pretty backed up and we are working as fast as we can to catch up. I want to know if you still would like assistance getting this DVD set. Please get back to me here and I will see what I can do.

Regards,
Brendan|Community Connector | Best Buy® Corporate
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