I forgot to add this to my previous post, but for me, the appropriate email I should have received from Best Buy should have gone something like this:
"Dear Customer, we've had some sort of problem with your Forza 4 LCE preorder. We understand that this preorder is a limited edition version of the game, and sadly we can't guarantee that it will ever be in stock again. We are working hard with our supplier to obtain additional copies of this LCE. We're scouring our retail store locations for copies of this LCE game that somehow made it to the shelves, which shouldn't be hard to locate because we're an organized company and we have a tracking system for every product in our warehosue and every product sitting on the shelves. When we locate those leftover copies, we'll immediately take them off the shelves and ship them to the people who pre-ordered the copies in the order that the preorders were received.
In the meantime, we're shipping you a regular copy of the game for same-day delivery at no additional shipping cost. In addition, we've done our homework and we realize that the LCE version contains the $30 Season Pass DLC code. We are providing you that code in case we can't ever find the LCE version to ship to you. In addition, we're offering you a $20 Best Buy gift card for being a valued customer.
If we locate the a copy of the LCE, we will contact you immediately and offer you a hassle free, no hold-on-the-phone-for-50-minutes method for buying this copy, provided you pay the price difference, and it will be processed and shipped to you in the fastest possible method at no additional charge. The Season Pass code and Best Buy gift card are yours to keep regardless of the outcome, as our way of apologizing for this fiasco and in an effort to keep you as a customer."
