Flustered wrote:
At some point they stopped hiring professional sales people, or at least stopped training them to be professional sales people.
What is your definition of a professional salesperson? If you're talking about the suit-and-tie type, then that is definitely not the type of salesperson Best Buy strives to employ. Why? Because it is not the nature of their products. If you're selling a house or a car, sure. For the latest and greatest in consumer electronics, I'd rather take the word and experience of some young kid who probably uses the product, than some older suit-and-tie person (no offense) who probably just read about the product.
Flustered wrote:
Now they jusy employ urban youths and snot nosed slackers. It's either because those charachter types are the only people who know how to turn on a computer without any training, or that Best Buy is not offering high enough wages that they're only attracing those types of people, and not actual professional, courteous, knowledgable and trained staff.
Like I said, it's that generation that are most close to the technology that Best Buy sells. Those are the ones most passionate about it. Have you seen the line at a Geek Squad counter? Yea, those are the people like me who think we know a lot about technology until we walk into a Best Buy and discover a lot has changed in one year. Unfortunately, your experiences with a mere <1% of Best Buy's staff is not a true representation of the company as a whole.
Flustered wrote:
And do Best Buy employees join any type of union? Because if they do that would be the #1 answer to their problems.
Because unions are the answer to all your problems? Please. If it was, it would have happened already. There are pros and cons to unions and for the work environment that Best Buy is, unions would have more cons than pros.
It's funny really. Both my wife and I are teachers by profession. She is an elementary school teacher and I am a college professor. We have these discussions about how we dislike our unions every now and then. We only see squabbling and nothing getting solved while taking exorbitant fees from our paychecks from the unions. She elected to join hers because they'll back her with a $1 million insurance for lawsuits (she teaches in a sue-happy district) and I am a part of one because it's part of my tenure contract (i.e. not by choice if I want to keep my 5-year contract). It seems like unions only work for people with no real education that work at menial jobs but want to be paid and treated like they were CEOs. I could go on about this but it's a bit off topic. Just my 2 cents.
----------------------------------------------------------------------------------------------------------------------------
I DO NOT work for Best Buy. Whatever I post are just educated guesses or common sense.
