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New Member
Abntroop
Posts: 4
Registered: ‎04-26-2012

Failed to Receive Product Through Email Options

Hi, receipt said 15-20 min max, still have yet to receive iTunes code. What's up??
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Area51Kev
Posts: 887
Topics: 124
Kudos: 93
Solutions: 18
Registered: ‎03-02-2011

Re: Failed to Receive Product Through Email Options


Abntroop wrote:
Hi, receipt said 15-20 min max, still have yet to receive iTunes code. What's up??


Hi Abntroop and welcome to the forum.

 

iTunes code purchases can be strange, some people do get their code within minutes while other people wonder what's up. I don't know if it's related to a certain group of e-mail addresses or what. If you don't receive your code though, a Best Buy Community Connector here can look into it for you. Response time from them on this forum varies. Good luck. 

_______________________________________________________

iMac, iPhone 4S, iPod touch, and Apple TV user. Yes, an Apple fanatic.
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Sean-BBY
Posts: 1,234
Topics: 9
Kudos: 72
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Registered: ‎07-30-2009

Re: Failed to Receive Product Through Email Options

Hi Abntroop,

 

Thanks for posting!

 

I am sorry to hear that you still haven’t seen the code come into your email yet.  Most customers usually see them in about 15 minutes, however in rare occasions; it can take up to 24 hours.  Using the email address that you registered on the forums, I did locate the order and I resent the email and it should be in your mailbox in about 15 to 45 minutes.  If you don’t see it by then, please let me know by sending me a private message via the link in my signature.

 

Thanks so much,

Sean|Senior Social Media Specialist | Best Buy® Corporate
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New Member
Abntroop
Posts: 4
Registered: ‎04-26-2012

Re: Failed to Receive Product Through Email Options

Sorry man, I've still got squat in my inbox or junk
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New Member
Abntroop
Posts: 4
Registered: ‎04-26-2012

Re: Failed to Receive Product Through Email Options

Still nothing.. Am I just out 50 bucks? Quite the business model best buy has.. I am dissatisfied to say the least.
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New Member
Abntroop
Posts: 4
Registered: ‎04-26-2012

Re: Failed to Receive Product Through Email Options

Stil nothing...
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