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[jfbugna]

Hi! I´m an interantional customer and I would like to buy a laptop. I have a friend that is traveling who could pick up it in a Miami store.

The problem is that my friend is goin to be there between the 04/16/2012 and 04/19/2012 and if I choose pick up in a Miami store the laptop it will arrive on the 04/24/2012 (to late!!!)

My friend will be staying in a Hotel. So, It is possible to make and express delivery to a Hotel? Or, it is possible to make an express ship to the Miami store so my friend will be on time to get it?

Thanks!!!

Joaquin

[xl]

To clarify...

• which laptop model are you interested in?
• will you consider another laptop that will be in stock at the store with similar specifications?
• do you know another friend in the US that can ship the laptop to you?  Note, international shipping can be as expensive as the laptop itself.  You may wish to purchase the machine in your local country.

[jfbugna]

The laptop that I'm looking for is Lenovo - 15.6" IdeaPad Laptop - 8GB Memory - 750GB Hard Drive and 64GB Solid State Drive - Dusk Black 08626KU.

It is a new model and it is not yet in my country (Argentina). I was looking for another laptops with Solid State Drive but I coudn't find any similar. Realy I don't try to to ship directly to my country because it is very expensive and slowly. So, my idea was that my friend pick up it in the store and bring to me when she come back.

The problem is that laptop is only available online, so If I choose pick up in a Store it will be there after 04/24/2012 (to late, she is coming back on 04/19/2012).

So I try to make and express ship to the store where she could get it very easy. No matter if I have to pay extra money.

The other options is to ship to her hotel, but I don't know if it is possible?

Please any help will be excelent!!!

[Sean-BBY Senior Social Media Specialist · Accepted solution]

Hi jfbugna,

Thank you for reaching out to us and that is a good question.  I certainly understand the time crunch and how you want to ensure your friend is able to get the laptop in time.

I did take a look at the product and it looks like the reason why it would take so long to get to the store is because the processing time is listed as being 2-5 business days.  Unfortunately, express shipping wouldn’t be able to expedite the time frame for processing, as it only affects the shipping time frame.  Even ordering it today wouldn’t be able to guarantee that it would arrive on time to the store.

As far as the hotel option, I would advise contacting the hotel ahead of time to ensure that they can accept it.  Some hotels may have restrictions about shipping and it’d be best to contact them before placing any orders to a hotel.

Thank you again and let me know if you have any questions.

Regards,

[jfbugna]

Ok, I will try to contact the hotel.

Thank you very much for the information!