03-08-2011 06:56 AM
I pre-ordered Dragon Age 2 Signature Edition for XBox 360 from BestBuy.com back in October 2010.
My online status of this order says that it is being released on March 25th but the publisher's release date is March 8th (on other message boards, I have read posts of people who ordered the same product from bestbuy.com and got a confirmation email saying that it has shipped while I have not received any notifications)
When I phoned up customer care, they didn't have any record of the SKU number for the Signature Edition or if they would receive any copies.
03-08-2011 01:35 PM
03-08-2011 01:44 PM
Thank you for letting me know of your situation.
Customer Care; It would great to know what is happening, if you know that the release of my copy of Dragon Age 2 Signature Edition is going to be pushed back by a few days or has been cancelled then please send me an email stating this so i know what is going on with the shipment of my copy.
03-08-2011 02:00 PM
03-08-2011 02:45 PM
Yeah, this is happening to a lot of people. Best buy just doesn't get what gamers want.
There's another group ranting int he geek squad side about similar issues, including me.
03-08-2011 03:18 PM
I pre ordered on 1/10/11 was supposed to get the Signature Ed(PS3). I went into the store today to get my copy and all they had was the regular edition. The store manager is supposed to call me. What are our options? That version will not be sold in stores, ONLY preoders! Please Help!!!!!
03-08-2011 03:49 PM
Yup Same issue for me. Orderd back in Jan. Web said I would recieve on the release date (I am a premier memeber for what its worth). Find out my game is STILL in KY as of this morning. Not going to get it. Being ship standard ground. Also the shipping company they are using is horrible. Looking like the 15th to get the game. I did call and complain. I am getting a $20 gift cert. Would rather have my game. Best Buy is becoming a terrible company. Considering pull my account with them (we put alot of money through them) and move to someone else. Things like this just show how little they care.