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New Member
hsah
Posts: 1
Registered: ‎04-03-2012

Customer service

 

I was extremely impressed with the service I received at the Lufkin, Texas Best Buy. An associate by the name of John, ( in mobile phone department), was not only very knowledgeable, but eager to assist as well. He went above and beyond, and did it in a timely manner. I plan to return for all of my mobile phone needs.

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Trusted Contributor
Jimmienomam
Posts: 3,938
Registered: ‎09-21-2011

Re: Customer service

Glad to hear the good stories. Hopefully a mod can pass on this kudo to the store management properly on behalf of yourself.
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Marti-BBY
Posts: 673
Topics: 5
Kudos: 41
Solutions: 29
Registered: ‎08-15-2011

Re: Customer service

Hello hsah,

 

Thank you for taking the time to post and let us know about your experience at the Lufkin store. I will most certainly send a message to the store managers letting them know your comments so John can get the kudos he deserves. I think our Mobile Associates are very well trained and bring a wealth of experience and knowledge to share with our customers. 

 

Thank you, too for your loyalty to Best Buy. We really appreciate your business!

 

Marti|Community Connector | Best Buy® Corporate
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New Member
User142805
Posts: 3
Registered: ‎04-06-2012

Re: Customer service

I hope you did not get a black tie service plan because when you need to use it they wont honor it
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