12-10-2011 05:15 AM
I bought a digital downloaded version of Lego Harry Potter Years 5-7
After a bit of very slow downloading via the PC app (I do not like) and having to install, uninstall and reinstall on my computer, I went to open the game and it wants a serial #. So I called customer service. After 6 calls, one call alone lasting 45 minutes on hold, I'm still no closer to getting this serial number. $30 down the drain because you can't return digital purchases. I will never buy from Best Buy again, and believe me, they've gotten a lot of my money over the years.
12-10-2011 01:21 PM
12-10-2011 02:02 PM
I have checked my spam folder....nothing. In store couldn't help me, online provides no answers, and the 1 888 best buy number is completely useless....I've had four seperate people tell me they have no idea what to do to help me.
12-10-2011 07:13 PM
Don't bother expecting help from Customer Care agents or a call back from their supervisors, once Best Buy has your money they are done helping you. There is a reason Best Buy only lists the Customer Care number instead of the corporate office number to contact them. They don't want to hear from all the dissatisfied customers.
12-13-2011 10:58 AM
12-16-2011 04:57 PM