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powersphere
Posts: 7
Registered: ‎11-25-2011
Accepted Solution

Change order to Friend Pickup - can I do this?

I placed an order for an item that I need a local friend to pick up from the West Hollywood Best Buy.  I didn't see the option to add his name during the order process, and now it has me as the person to pick it up.

 

I've changed my preferred pick up person to his name, but it hasn't changed the pick up name on the order.  

 

Is it possible to change it to his name, as i'm in Australia and it's a bit far for me to just pop over...

 

Thanks.

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CrystalWoW
Posts: 10,080
Topics: 300
Kudos: 792
Solutions: 598
Registered: ‎02-04-2009

Re: Change order to Friend Pickup - can I do this?

Call 1888bestbuy to change it if they will allow it but they may not.

Crystal
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New Member
powersphere
Posts: 7
Registered: ‎11-25-2011

Re: Change order to Friend Pickup - can I do this?

Thanks, but being based in Australia I can't call that number.  

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CrystalWoW
Posts: 10,080
Topics: 300
Kudos: 792
Solutions: 598
Registered: ‎02-04-2009

Re: Change order to Friend Pickup - can I do this?

Then I suggest you place a new order and either cancel the old one or wait til it auto cancels after 8 days.

Crystal
Superuser
Forum Guidelines | Terms & Conditions | Community Guidelines | What is a Superuser?
*Remember to mark your questions solved and click the star to give kudos to show your thanks!*
While I used to be a Best Buy Employee, I no longer have any affiliation with Best Buy.
My opinions do not in any way shape or form represent Best Buy's Official decisions.
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New Member
powersphere
Posts: 7
Registered: ‎11-25-2011

Re: Change order to Friend Pickup - can I do this?

Would the Auto Cancel incur any fee?

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Jesse-BBY
Posts: 506
Topics: 1
Kudos: 20
Solutions: 17
Registered: ‎08-15-2011

Re: Change order to Friend Pickup - can I do this?

Hello powersphere-

I hope you are having a great day!

 

C’mon Australia is not THAT far!  LOL I would be happy to look into this for you to see what options we have.  I am sending you a private message to get more information about the order and such.  To check your private messages make sure you are logged into the forums and click the envelope icon on the right side of the page.

 

Respectfully,

Jesse|Community Connector | Best Buy® Corporate
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New Member
powersphere
Posts: 7
Registered: ‎11-25-2011

Re: Change order to Friend Pickup - can I do this?

Great, thanks Jesse. 

 

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New Member
powersphere
Posts: 7
Registered: ‎11-25-2011

Re: Change order to Friend Pickup - can I do this?

All fixed, thanks a tonne, Jesse!

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Jesse-BBY
Posts: 506
Topics: 1
Kudos: 20
Solutions: 17
Registered: ‎08-15-2011

Re: Change order to Friend Pickup - can I do this?

No problem!  Glad we could help out.

 

If you need anything else just let us know.

 

Cheers!

 

 

Jesse|Community Connector | Best Buy® Corporate
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