01-18-2010 11:29 AM
01-19-2010 01:31 PM
Typically, once your situation is assigned to a Community Connector, they will research your issue to the best of their ability, then get back to you. Often times that takes a day or so. Also, remember that the issues are assigned in the order they are received, so it may take some time.
But rest assured, that you will be replied to, and hopefully a resolution for you can be reached. Hang in there and thanks for your patience!
01-21-2010 10:50 AM
I'm sorry to hear that you have been expecting a credit that you have not yet received. I am committed to resolving this for you. Can you please send me a private message with the credit you are expecting? Also, please include the order number this is regarding.
03-09-2010 08:33 AM
My goodness! I can't believe this is still ongoing! Have you been checking your private messages? You must be logged in to check them. There is a little gray envelope that will appear in the upper right hand corner of your screen. Just click it and it will take you to your inbox!
03-09-2010 08:43 AM