BestBuy.Com

[jonesy]

On Best Buys home page it says "HOLIDAY HELP Buyer Be Happy We promise to make you (and them) happy this holiday.

Is this Best Buy's attempt at humor? Or was this another one of those typos? Maybe it should be removed. If you look at all the unhappy post on this board I think its obvious Best Buy is breaking this promise to me and you.

If Best Buy has broken this promise to you reply to this thread

Do i look happy?

[BBfrustrated]

Bwahaahaahaa!!!!  I saw that "BUYER BE HAPPY" quote on a Best Buy commercial last night.  . . . .

Only the way I interpreted the phrase was this . . . (phonetically the way it sounded)       BUY OR BE HAPPY     (hmmm, can't have BOTH

[BBfrustrated]

And no, I'm not happy with best buy because I cannot get the item they are advertising as available. 

[jonesy]

THANKS!!!!

It really was a good idea to take down that Buyer Be happy information off the Best Buy home page. I really didn't think it would be done. Guess someone is reading these forums.

Thanks Again.

[jonesy]

More stuff to be removed please.

Email

If it's more convenient for you to e-mail us, send us your question. We'll reply within a business day.

Sent an email Saturday, I'm assuming all day Monday was a business day, wait I did get an autogenerated email within 5 minutes so I guess I did get a reply.

Best Buy Customer,

This message was automatically generated in an attempt to answer your question as quickly as possible.

Are you looking for product assistance? You can find this and other information by visiting Help Index on BestBuy.com.

Thank You.
Best Buy Customer Care

Not quite what I was hoping for but was what I expected.

Ordered laptop

Emailrdered Confirmed

Email: offering accessories for my new laptop.

Email: Laptop is backordered:

Email: Sorry we oversold you are SOL

Tried phone got connected rep was going to get me a great computer, I was actually quite impressed BB was giving me a better computer for same price, rep just needs to check a couple things, I get disconnected.

Call back tell story, rep says can't connect me to previous rep and computer systems down call back in an hour.

Call back on hold about 20 minutes, tell story, tell rep the sku of computer first rep told me i could get, rep get supervisor and says nope we can't do that, offers me computer with an inferior processor. I say no and he says well I've got another computer, offers me computer with less ram. I say no thanks, I'll try email.

Start posting on board, not a single response from a moderator so I email.

No response from email

Start shopping at Lenovo.com.

Their website was sucking too, but eventually they fixed it and I bought a great computer at great price.