Add Product

Search Results:

Reply
New Member
xaveir69
Posts: 1
Registered: ‎12-13-2010

Bestbuy.com's "contact us" form DOES NOT WORK!!!!!!!!!!

Please fix this issue.  I have tried for a week now to send Bestbuy and email and the site keepings F'n up.  It is kind of hard to write bestbuy and email when their stupid site doesn't work.

 

Please correct this issue as I have tried for a week now and your site is still messed up.

Please use plain text.
Aaron-BBY
Posts: 5,547
Topics: 106
Kudos: 422
Blog Posts: 90
Solutions: 229
Registered: ‎09-29-2008

Re: Bestbuy.com's "contact us" form DOES NOT WORK!!!!!!!!!!

Hello xaveir69,

 

I’m sorry to hear that you’re not able to get an e-mail through!  I’d be glad to pass this information along to our website support team so they have the chance to look into this situation.  In the meantime, a few questions for you:

 

  • Are you trying to access the site from a mobile device like an e-reader or cell phone?

 

  • If so, what device and software version are you using?

 

  • If you’re using a computer, what operating system are you using? (ex: Mac OS 10.6.5, Windows XP Service Pack 3)

 

  • What web browser are you using? (ex: Firefox v3.6.7, Internet Explorer 8.0.6001.18372)

 

If you’re need of assistance, remember that you can also post your full message here (making sure to remove any personal, confidential information) or by clicking on the “Send Us Feedback” link at the top of this page.

Aaron|Community Connector | Best Buy® Corporate
Please use plain text.
Member
bbowser
Posts: 20
Registered: ‎04-13-2011

Re: Bestbuy.com's "contact us" form DOES NOT WORK!!!!!!!!!!

mac os x, chrome and safari...

 

typed out an email on your contact form.  it doesn't work.  very frustrating to say the least, given there is no email address listed as an alternative.

 

form here:  http://www.bestbuy.com/site/olspage.jsp?id=cat12104&type=page

 

a blank page comes up after hitting submit, with this in the url: http://www.bestbuy.com/site/olstemplatemapper.jsp?_DARGS=/site/en_US/help/fragments/olscontactusform...

Please use plain text.
New Member
tooyellow
Posts: 1
Registered: ‎05-21-2011

Re: Bestbuy.com's "contact us" form DOES NOT WORK!!!!!!!!!!

Agreed. I'm running into the same problem!

Can someone from BB please send an email to my account. I need to speak regarding an order that I'm running into problems with.

Please use plain text.
New Member
dodoraemon
Posts: 1
Registered: ‎05-22-2011

Re: Bestbuy.com's "contact us" form DOES NOT WORK!!!!!!!!!!

I had the same problem with Chrome.

I get it through using Firefox. =/

 

 

Please use plain text.