BestBuy.Com

[goldie711]

Hi 

I bought a gift card from bestbuy.com for my husband and when tried using it it's not working and the manager said it was inactive. i'm too buzy to call it in because of my work schedule should i just return the item with the form that came with it to get a refund. thank you

[Ryan-BBY Senior Social Media Specialist]

Hello goldie711 -

Blake from our Social Media team, will be reaching out to you regarding your concern. Thank you for your continued patience!

[goldie711]

it's all ok na i guess i have to wait till it was posted on my best buy card the charges of the gift cards thanks again

[Blake-BBY Community Connector]

Hello goldie711,

Welcome to the forums!

I'll be able to check the status of your gift card.  I’ll be sending you a private message to get the gift card number.  Make sure you’re logged in, and click on the envelope icon on the upper right-hand corner of the page to check your forum inbox.

Thank you for reaching out to us and I look forward to hearing from you.