BestBuy.Com

[aearioweu]

I have been purchasing psn codes, this past week. However all of a sudden, my orders keep getting cancelled, but I still see money disappearing from my accounts.

Where is my money? And why did my account get cancelled???

[CrystalWoW Community Veteran]

Best Buy reserves the right to limit quantities and cancel suspected reseller accounts. Your funds were simply authorized, not charged so the authorizations will drop off.

[Aaron-BBY Community Connector]

Greetings aearioweu,

Crystal is correct on both counts: Best Buy reserves the right to limit quantities and we do not officially collect funds until an order has been fulfilled.  For more information regarding these polices though, I’d encourage you to refer to our Conditions of Use:

http://bbyurl.us/CoU

You may also wish to contact the customer service hotline listed on the back of your card if you have any questions regarding the credit card authorization process.  I have confidence that a support rep will be able to answer any questions you may have regarding your account, as well as provide an overview of that company's processing times.

I hope this helps.  

[aearioweu]

I received an email from best buy asking me to verify my information, which I filled out and replied 2 days ago, but still haven't heard anything back from them. Will they get back to me? Or should I put another order down and it will go through? They have been cancelling my orders based on not being able to verify my information. Also, I'm not buying these to sell, they're all for my personal use and I'm not buying in a large quantity.

thanks for all your replies!