BestBuy.Com

[Hoenn]

Hi,

I don't mean to be rude, but I just received a $200 Best Buy Gift Card, and the thing will not work online.

I've tried looking into this further, but there seems to be very little information regarding this issue. I would like to point out and say that this is unacceptable. I would like the Gift Card activated ASAP, so I can make a purchase online. I don't have the slightest idea on how to get this card working/activated. I can provide pictures, etc. for proof, if needed. Here is what comes up whilst trying to make an online purchase:

Please help me with this issue, it's irritating and makes me not want to buy from Best Buy again.

~Thanks. 

[Hoenn]

Sorry, my image isn't displayed properly and I simply can't find the edit button. Here is the picture:

[CrystalWoW Community Veteran]

Are you sure you are entering the correct numbers off the card? There should be 4 groups of 4 or a 16 digit number, and then a separate 4 digit pin.

[Ryan-BBY Senior Social Media Specialist]

Hello Hoenn -

Blake from our Social Media team, will be reaching out to you regarding your concern. Thank you for your continued patience!

[Blake-BBY Community Connector]

Hello Hoenn,

Welcome to the forums!

I'm sorry to hear that your gift card isn't working and I'll be happy to figure out why it isn't activated.  I’ll be sending you a private message.  Make sure you’re logged in, and click on the envelope icon on the upper right-hand corner of the page to check your forum inbox.

Thank you for reaching out to us and I look forward to hearing from you.