BestBuy.Com

[Sakurafire]

I just purchases the Beatles Rock Band for the Xbox 360 two weeks ago on Bestbuy.com.  I received the codes through e-mail a few days ago and the codes were incorrect.  When entering them on my Xbox it stated that "these codes are invalid."  I called Microsoft, who referred me Best Buy.  When I called Best Buy I received a number for Digital River, who supposedly takes care of all the download codes.  Upon calling Digital River, they told me that they couldn't help me and sent me back to the Best Buy help line.  My final call to Best Buy's customer service said that if Digtal River couldn't give me the codes, then there was nothing I could do.

I bought the Beatles Rock Band on Best Buy solely to get these three extra songs.  I just want the right codes to download them.  Anybody out there in Customer Service land that could help me out, It would be greatly appreciated.

[Dorothy-BBY Community Supervisor]

Hello Sakurafire -

I was at the release of the Beatles Rock Band and it looked super cool! I hope you are enjoying it.  I was able to gain some information that might help you, and am sending you a private message with details.  You can access your private messages by first ensuring you are logged into the forums, then clicking the envelope in the upper right hand corner. 

Thanks!