I ordered a vinyl and it is now on backorder, and the customer service e-mails are not being sent, so I've come on here in hopes that moderator can help me out or something. Can you please private message me so we can discuss this?
I'm the Product Manager for Music--just joined the Forum. Sorry to hear about the backorder issue. We've seen unexpected demand with some vinyl titles and some have recently become special order only.
I'll send you a PM to get some specifics about your order. Thanks for letting us know about this.