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dankhunter
Posts: 1
Registered: ‎06-01-2010

Backorder laptop??

Hello, I recently ordered a HP laptop online at bestbuy.com,

  • model#  dv7-3079 nr  
  • sku#  9980155

When I check my order status it states the laptop is on backorder,and they expect to ship it in 1-2 weeks.

Do backorder items normally get shipped at some point? Or will I receive another e-mail in 2 weeks saying the same thing? 

I would really like to get this particular model!

Can anyone please check to see if my order can be fulfilled? Or if this item is even available at all?

I have the necessary order # and info if needed.

Any help will be much appreciated!

Thank you

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Justin-BBY
Posts: 4,290
Topics: 8
Kudos: 183
Blog Posts: 1
Solutions: 160
Registered: ‎11-09-2009

Re: Backorder laptop??

Hello dankhunter,

 

Welcome to the forums!

 

That looks like a wonderful HP laptop-great choice!  I would love to see what I can find out for you regarding your online order. 

 

Normally, if a product, like your HP laptop goes on backorder; it's because we're awaiting more from the manufacturer. If this is the case, it's tough to distinguish a timeframe when they will be readily in stock.  I truly apologize for any inconvenience you've ran into while waiting patiently for this laptop to arrive. 

 

I would like to continue our conversation, so I'm sending you a private message.  You can check your private messages by logging into the forums and clicking on the envelope icon in the upper right corner. 

 

Thanks for posting,

Justin|Community Connector | Best Buy® Corporate
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