BestBuy.Com

[pedrocs10]

HELLO SRS. BEST BUY, MY NAME IS PETER CIFUENTES, recently bought a TOSHIBA HARD DRIVE, AND YOU ACTUALLY  SENT ME TO MY LOCKER  POSTAL IN USA, BUT I NEED TO PRINT THE RECEIPT, SO THEY CAN SENT MY PACKAGE TO  MY COUNTRY. (MY BOX IS IN TRANS EXPRESS IN USA). I AM SUPPOSED TO PRINT THE RECIPT FROM A LINK OF  AN EMAIL  THAT THEY SENT TO ME, BUT FROM 8 DAYS AGO I AM TRYING TO OPEN BEST BUY PAGE (ACCESS DENIED). I AM TRYING TO CONTACT THE 1888 BEST BUY, AND DO NOT GET THE CALL. PLEASE HELP, I NEED THAT RECEIPT. THANKS.

[Dorothy-BBY Community Supervisor]

Good afternoon pdrocs10 -

Karina, from our Community Connector team, will be reaching out to you regarding your concern.  Thank you for reaching out to us.

[Karina-BBY Community Connector]

Hello pedrocs10,

I apologized for not being able to visit BestBuy.com, we are aware of the difficulties our international customers had visiting the site; we continue to improve the site for your future visits. Meanwhile we ask recommend that you first clear you cache, below are instructions for your browsers:

• Firefox: http://support.mozilla.com/en-US/kb/How%20to%20clear%20the%20cache?s=clear+cache&as=s

• Safari: http://support.apple.com/kb/HT3643 (search page for “Clearing History”)

• Chrome: http://www.google.com/support/chrome/bin/answer.py?hl=en&answer=95582

• Internet Explorer: http://windows.microsoft.com/en-US/windows-vista/Clear-the-history-of-websites-youve-visited

If this does not help, then try our mobile-enabled site m.BestBuy.com as an alternative, or you can call 001-281-742-5268 for assistance at anytime.

I also took the time to email you a copy of the receipt for you to use. If you have not received it, feel free to let me know.

Thank you for posting,