04-10-2012 10:43 AM
I live on a TERRACE and they shipped to the same address on an AVENUE. My address on BBY.com is correct, but the tracking address is different. The order is already "delivered". I sent BBY.com an email and have not heard back from them. What are the odds they will re-send (or find a way to get the already delivered packaged) to me?
04-10-2012 11:21 AM
04-27-2012 12:13 PM
Welcome to the Forums! I apologize for the delay in my response and I appreciate your patience with us.
I was able to locate your order using your email address and I see that the dotcom team was able to resolve this issue for you.
I am not sure how this mistake was made in the first place as I see your address being correct in our system as well. If you do need further assistance please don’t hesitate to let us know.
Have a great weekend!