01-15-2011 07:47 PM
While looking through this forum, I'm seeing that this is a common problem. But I also see that people get responded to pretty quickly on here, so I'm optimistic.
My story's as follows: went to use my iTunes Gift Card, got the invalid message; contacted Apple, they said that it was purchased on 12/27/2007, cancelled by Best Buy, and that's as far as their help goes.
Not sure what the next step is, but I appreciate the time and help!! :-)
01-17-2011 02:38 PM
01-18-2011 09:25 PM
Sorry to read that you have an invalid iTunes gift card, I will be happy to see what I can do for you.
Now, you say that this gift card was purchased back in 2007. Was it you who made the purchase or was it a gift?
Look forward to working with you.
02-05-2011 05:13 PM
I see it was a gift. Please check you private messages, were I have requested further information from you to see how Best Buy® can help you. To view you private messages log into the forum, click in the envelope icon that is located at the top right corner of the forum.
08-17-2011 10:43 PM
Today, I discovered that I have the same problem. I scratched the seal off a $15 itunes gift card from Best Buy, and it said it had been cancelled. I received this card from my Best Buy Rewards program. Part of the reason I purchase larger items at Best Buy is because of the Rewards program...if it turns out that the rewards aren't redeemable, I'd definitely be more likely to make my purchases elsewhere. Any assistance you can provide would be much appreciated - thanks!
08-26-2011 11:26 PM
10-17-2012 11:02 AM